Privacy & Security

We want you to feel comformtable using our website, so we have created this Privacy & Security Policy to let you know what information we may collect from you on the website and how we may use that information. Please take a moment to review the terms of our Privacy and Security Policy. By using this website, you agree to accept the terms of our Privacy and Security Policy. If you do not agree to the terms of this Privacy and Security Policy, please do not use the site. This policy is effective as of January 1, 2008.

Customer and Recipient Personal Information

To ensure that we can communicate effectively with both customers and recipients, it is very important that you provide accurate personal information.

Please remember that we value your privacy and will never lease, rent or sell your private information. At the checkout, we ask for the following personal information:

Customer's email address
We use this information to provide a better customer experience by sending order confirmations, dispatch confirmations and delivery confirmations. We will also use the customer's email address in the event that we need to make substitutions. Please ensure that email addresses are accurate.

Customer's full name and address
We use this information for credit card validation and for direct mailing (only if you have agreed to receipt of these mailings).
Customer's telephone number (and mobile number)
We use this information to contact customers in the event of problems with the order such as payment failures or delivery issues.
Recipient's full name and address
We require this information in order to deliver the flowers you have ordered. It is vital that the recipient's address is accurate.
Recipient's telephone number
We use this information to contact the recipient in the event of a problem delivering your order. We will not contact the recipient under any other circumstances.

Cookies

Cookies are pieces of information that a website transfers to an individual's hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your preferences while you're at the Site. We never save credit card information in cookies. The use of cookies is an industry standard -- you'll find them at most websites. By showing how and when visitors use the website, cookies help us see which areas are popular and which are not. Information such as the total number of visitors and pages viewed is most easily tracked with cookies. We may use the information from cookies to make improvements and updates to the Site and to tailor our services to our visitors' needs. You always have the option of disabling cookies using your browser preferences. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. You may occasionally get cookies from our advertisers. We do not control these cookies. The use of advertising cookies sent by third-party servers is common in the Internet industry.

Copyright

All copy and images on this website are owned by Boutique Citi Flowers and protected by Copyright. Unauthorised infringement of copyright may be result in legal action being taken against the offending party.